Our Story

Over 15 years ago, our optometrist founder launched Contact Lenses Online as one of Australia's first dedicated online contact lens stores. The premise was straightforward — Australians should have a simpler, more affordable way to reorder their prescribed lenses without compromise.

Today, there are plenty of online contact lens stores to choose from. What sets us apart is still the same thing it always has been: a business built and guided by optometry expertise, a genuine commitment to keeping prices affordable, and a team that actually looks after you when you need help.

Optometrist-Founded Since Day One

We are not a general retailer that happens to sell contact lenses. Contact Lenses Online was founded by an Australian optometrist — and that clinical foundation shapes everything we do. Every lens we stock and every brand we carry is assessed against the same clinical standards an optometrist would apply — because that is exactly who built this business.

We Work Hard to Keep Our Prices Low

Every contact lens we sell is sourced directly from authorised Australian distributors for Johnson & Johnson Acuvue, Alcon, Bausch + Lomb, CooperVision, and Gelflex. The lenses you receive are identical in material, specification, and sterility to those dispensed by any registered optometrist in Australia — there is no difference in quality.

Keeping our prices as low as possible matters to us. Because we buy in high volume and operate online, we are able to pass those savings directly on to you — and we work continuously to make sure our prices stay competitive so reordering your lenses never feels like a burden.

We're Here When You Need Us

Good customer service is not an afterthought for us — it is how we have kept customers coming back for over 15 years. If you have a question about your prescription, your order, or which lens is right for you, our team is here to help. We aim to respond promptly and make sure every experience with us is straightforward and stress-free.

Delivered to Your Door, Anywhere in Australia

We deliver contact lenses Australia-wide via Australia Post Standard Delivery. Your lenses arrive in original manufacturer packaging, so you can reorder with complete confidence knowing exactly what you are getting — quickly, reliably, and without the fuss.

Claim Your Health Fund Rebate

If you hold eligible private health cover, you may be able to claim a rebate on your prescription contact lens order. We send every order with a fully itemised receipt and our registered provider number — everything you need to lodge a claim with your fund, without any extra paperwork on your end.

Your Payment Details Are Safe With Us

Every transaction is protected with 128-bit SSL encryption, and we never store your card details on our system after your order is processed. We accept Visa, Mastercard, and American Express.